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Refund policy

Refund Policy - BESTANDEAST

Refund Policy

Last updated: October 19, 2025

Refund Process

After receiving your return:

  • We'll inspect the item within 3 business days
  • Approved refunds will be processed to your original payment method
  • Original shipping fees are non-refundable
  • Refunds typically appear within 5-10 business days

Processing Time: Please allow 1-2 billing cycles for refunds to appear on your credit/debit card statement, depending on your financial institution.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

  • Contact us immediately at bestandeastglobaltecnoprivatel@gmail.com
  • Include photos/videos of the issue
  • We'll provide a prepaid return shipping label
  • Receive a full refund or expedited replacement

Contact Information

For any questions about refunds:

Email
bestandeastglobaltecnoprivatel@gmail.com
Phone
+91 8910381725
Company
BESTANDEAST GLOBALTECNO PRIVATE LIMITED
Address
Ground floor 26(9), Desh Bandhu Sarani, Nalta, Kolkata, North 24 Parganas, West Bengal -700028

Our customer service team is available Monday-Friday, 10:00 AM to 6:00 PM IST.